ARS FAQ

Yes. Hickok Tools and Family Brands is the official U.S. importer and distributor of ARS tools, engineered and manufactured in Japan by ARS Corporation.

ARS tools have been manufactured in Japan for over 150 years, using high-carbon steel and stainless steel blades depending on the model. Every blade is precision-ground and heat-treated for exceptional edge retention and clean cuts, and select models feature chrome plating for corrosion resistance.

ARS tools are manufactured under ARS Corporation's own renowned quality control process, with precision grinding and heat treatment for every blade. Every ARS tool is tested for at least one year before we import it into the USA market.

ARS hand pruners use bypass cutting — the blade slices past a hook, producing clean cuts that promote healthy plant healing. The 300L series features a needle-nose profile for detailed work in tight spaces (thinning fruit clusters, deadheading, precision trimming), and ARS long-reach pruners telescope from 6' to 10' for overhead cuts without a ladder.

Hand pruners, multi-purpose shears, pruning saws and telescopic long-reach pruners — precision tools engineered for the professional horticulture trade.

ARS is a favorite among arborists, landscapers and horticulturists who need a razor-sharp, reliable cut every time.

Clean the blades after each use with a cloth dampened in rubbing alcohol or a mild solvent. Oil the pivot point and blade regularly with a light machine oil or camellia oil to prevent rust. Sharpen periodically with a fine whetstone or diamond sharpener, keeping the original bevel angle, and store in a dry place — a thin coat of oil on metal surfaces helps for extended storage.

Brush sawdust from the teeth after each use to prevent buildup and corrosion, and wipe the blade with an oiled cloth to protect against rust.

We ship from our factory in East Wenatchee, WA, using several carriers to ensure the best rate, transit time and service level. Most orders go out within 1 business day, with delivery in 3–5 business days standard, or 1–2 days expedited. Orders over $100 ship free within the continental United States. Special handling may apply to large items like pole saws and long-reach pruners.

Returns are accepted within 30 days of purchase, as long as the item is unused and in its original packaging. Refunds go to your original payment method; return shipping is the customer's responsibility. To start a return, email sales@hickoktools.com or call 509-662-6065.

Every tool we sell comes with a useful life warranty against defects in materials and workmanship. If a tool fails under normal use, we'll repair it, replace it, or refund it. Normal wear, incidental damage, misuse, or abuse aren't covered.

Call 509-662-6065, email sales@hickoktools.com, or use the contact form at hickoktools.com. We're available Monday–Thursday, 8 AM–5 PM PST, and Friday, 8 AM–4 PM PST. Our team has decades of hands-on experience with our products — whether you need help choosing a tool, ordering replacement parts, or getting maintenance advice.