It is Hickok's goal to ship all orders complete in 1-2 business days, from receipt of your order, but based on availability and manufacturing schedules some products may have longer ship times. Items purchased near or during a holiday may take longer. Product availability/ship times are listed for each item on their respective product web page. Please note: Orders placed after 3pm EST on Thursdays will not be shipped until the following Monday. Replacement parts typically ship within 3 business days from receipt of you order.
- Before you place an order: If you need your order shipped sooner, please contact our Customer Care Department to verify availability.
- Actual shipping times will vary depending on the ship to address and type of shipping selected.
- All items are shipped via UPS. During checkout, you are given the option to select Next Day, Second Day or Ground shipping. The respective shipping costs are displayed next to each option. The customer is responsible for all shipping related costs.
- UPS does not deliver to P.O. Boxes - please include a complete street address for all orders.
- We only ship products within the continental US, Alaska, Hawaii, Canada and Mexico.
- If ordering internationally, any taxes, customs or related fees will be your responsibility. Hickok is not responsible for packages delayed by customs.
- You will receive an order confirmation email once an order is placed.
- If you need to check your order status, cancel or change an order, please contact our Customer Care Department immediately. Please note that changing your order after a product has shipped may result in additional charges.
- If you need to return a product, please see our Return Policy.
- Hickok is not responsible for items damaged during shipping.
FREE SHIPPING is only available for Hickok Tools purchased directly from us and is limited to standard UPS ground shipping only. Free shipping offer not valid on prior purchases or orders, addresses outside of the contiguous states, P.O. Boxes, APO, or FPO orders. Hickok reserves the right to end or modify this promo at any time.
Forms of Accepted Payments
You can pay for your purchase with either a Mastercard or Visa credit cards or MasterPass. We do not accept any other form of payment at this time. Your credit card will be charged when you place your order.
Hickok reserves the right to update or modify theses terms of the Shipping/Availability Policy at any time.